"To improve diversity, don’t make people go to diversity training. Really."
July 11, 2016
Some people apparently will be shocked--just shocked--to learn this:
"If someone is supposed to sit there, psychologically they will be grumpy," she said. "They will not want to engage. This is what we do as human beings -- we resist control."
Pro tip: if your worldview results in you being hugely surprised by the world nearly every damn day, there's something wrong with it.