I should have seen this before
4. Capitalize and punctuate. otherwise we will lol at yr sad attempts
. . .
8. Be clear and concise. Write short messages, make clear requests, get to your point rapidly, and offer to provide more information rather than launch into your life story.
9. Don’t ask for information before you’ve looked on Google. “Can you send me paper X?” is annoying. But the best I’ve received: a request to explain the Cold War.
So very, very true.